LO1: Business Functional Areas

Choose TWO (2) functional areas
Explain the roles and responsibilities
Provide example of their roles. You may use diagrams or images to support your answers.

Administration - Responsibilities

1. To plan, organize, and administer the activities of his/her department, office, or division efficiently.
2. To keep informed of new developments relating to his/her function and to maintain a creative and experimental attitude toward change, in order to continuously improve the operation of his/her area of responsibility.
3. To recommend the organizational structure and staffing that complement his/her area of responsibility.
4. To interview and recommend to the president personnel for hire.
5. To establish and maintain an organizational climate that encourages the development, retention, and a high level of morale among personnel.

Example: 

Human Resource - This is the one function which is hand in glove with HR. Recruitment has been one of the major responsibilities of the HR team. It is the job of HR personnel to plan and devise strategic campaigns and guidelines for recruiting suitable candidates for a required job description. They also have to serve as a mediator between the employer and the candidate and communicate company policies and terms of the contract to the candidate before he is hired. This is the first pillar of HR management that every HR manager starts with. It’s probably one of the most important aspects of any HR professional’s career. The recruitment function comprises 2 main objectives:
1) Attract talent
2) Hire resources

Example: 

References: 

Kirtland.edu. (2017). Administrator Duties/Responsibilities | Kirtland Community College, MI. [online] Available at: http://www.kirtland.edu/policies-and-procedures/administration-policies/pol-1-000-general-duties-and-responsibilities-of-administrators [Accessed 22 Jun. 2017].

sumHR - Employee Attendance, Leaves and Payroll Management Software. (2013). [MUST READ] Roles & Responsibilities of HR Managers in Growing Organizations. [online] Available at: https://www.sumhr.com/hr-manager-role/ [Accessed 22 Jun. 2017].

LO1: Information Flow

Information flow is the movement of information relevant to the business, from where it is produced, to where it can be produced.

Two types of Information Flow : 1) Internal Information Flow 2) External Information Flow

Internal information flow - information generated by functional areas (department) and is shared with other functional areas.

External information flow - information passes to agencies outside the organization.

Information flow diagram - an information flow diagram shows the steps involved in data flow.
It includes - where data is originally produced
- where it is turned into information
- where decisions are made on that data.

LO1: Good Information

Good Information:

• Valid - Valid is about the information that is correct.
• Reliable - Reliable also can be defined as valid, because reliable is also the information that is correct.
• Timely - Timely is information that is up to date and also information that is from the correct period.
• Fit for purpose - Information that is relevant to what you need it for.
• Accessible - Information that is stored in a way that it can be easily accessed any time.
• Cost effective - Information that is worth investing the time and money to get to help make business decisions.
• Sufficiently accurate - By the accurate information can helps the businesses make the correct decisions.
• Relevant - Information that is directly related to your business need.
• Having the right level of detail - If someone requests information from you having the correct level of detail is very important. 
• From a source in which the user has confidence - source of information is reliable and can be trusted.
• Understandable by the user - Information that is used for a business purpose needs to be understandable by the end user. OR The information that can be understood.

One example is the accessible. It is about the information that freely and easily to be accessed. 

LO1 : sources of information

Group Exercise

a) provide a brief description of this organization

b) List at least FOUR department in this organization

c) Identify FOUR types of information that this organization need. For each type, list the departments involved. 

d) Is your information reliable? Justify

Answers:

a) Description of this organisation

Maktab Duli Pengiran Muda Al-Muhtadee billah is a purpose built Bruneian Government Sixth Form College. All student are studying for GCE A-Levels.

b) Some of four department that have in this organisation are:

- Administrative Department

- Financial Department

- Marketing Department

- Purchasing Department

c) 1) Student details (Adminstrative, Financial, Marketing)

• Student's name
• Student's qualification
• Student's age
• Student's gender
• Student's contact number
• Student's e-mail

2) Lecturer details (Adminstrative, Financial, Purchasing)

• Lecturer's name
• Lecturer's age
• Lecturer's e-mail
• Lecturer's contact
• Lecturer's gender
• Lecturer's qualification

3) Staff details (Adminstrative, Financial)

• Staff's contact
• Staff's experience
• Staff's grades and skills
• Staff's salary rate
• Staff's e-mail address

4) School Supplies details (Purchasing)

• Product and names
• Product cost
• The number of product
• Types of product
• Product brand 

d) Yes. Because we get it from different sources but with the same information. 

Group members :

Athirah binti Said

Erra Aziemah binti Zulkifli

Noor Sabrena binti Hj Samri

Muhd NurHanis bin Hj Med Ali

Hazwan Hailee 

LO1 - Sources of Information

2 Sources of Information:
Internal Information vs External Information.

Internal information is information which is only can available to the business. This information will be private and accurate. moreover, this information may take the form of sales figures, personnel records, customer records and the financial documents. Such as trading, profit, and loss accounts and the balance sheet.

External Information is this is information which comes from outside of the business. This is gathered via mainly secondary information methods such as the newspapers and magazines, the internet and etc.

References:

Bbc.co.uk. (2017). BBC - Higher Bitesize Business Management - Business information and ICT : Revision. [online] Available at: http://www.bbc.co.uk/bitesize/higher/business_management/business_enterprise/business_information_ict/revision/1/ [Accessed 14 Jun. 2017].

LO1 - Information System

Research:
1. Explain Information System
2. Explain the types of information and give example:
- Qualitative
- Quantitative
- Primary
- Secondary

Answer:
1. Many of the organizations work with the large amounts of data. Data are the basic values or facts. And are organized in database. The information actually consists of data that has been organized to help to answers the questions and also to solve problems. It is defined as the software that help to organize and analyze the data. So here the purpose is to turn raw data into useful information, that can be used for decision making in an organization.

2. The example of each one:

• Qualitative is information about qualities. Example for this is the softness of a cat. Other than that is, the color of the sky. 
• Quantitative is information about quantities. Example for this is the age of the our car. 
• Primary is data collected by the investigator (himself/herself) for a specific purpose. Example for this is data collected by a student for his/her thesis or research project.
• Secondary is data collected by someone else for some other purpose (but being utilized by the investigator for another purpose) Example for this is census data being used to analyze the impact of education on career choice and earning.

References:

Study.com. (2017). What Are Information Systems? - Definition & Types - Video & Lesson Transcript | Study.com. [online] Available at: http://study.com/academy/lesson/what-are-information-systems-definition-types-quiz.html [Accessed 13 Jun. 2017].

communitymedicine4asses. (2013). Types of Data: Primary and Secondary data. [online] Available at: https://communitymedicine4asses.wordpress.com/2013/01/07/types-of-data-primary-and-secondary-data/ [Accessed 13 Jun. 2017].